Privacy Policy

Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "she888," "we," "us," or "our" refers to the she888 online betting platform and its operating entity, accessible at https://she888.cam.
• "User," "Player," "you," or "your" refers to any individual who accesses or registers on the she888 platform.
• "Personal Data" means any information relating to an identified or identifiable natural person, including but not limited to name, date of birth, contact details, financial information, device identifiers, and behavioral data collected through platform usage.
• "Processing" means any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data — in this case, she888.
• "Third-Party Processor" means any external entity engaged by she888 to process Personal Data on our behalf, such as payment providers, KYC service vendors, and analytics platforms.
• "Services" means all products and features offered through the she888 platform, including sports betting, live casino, togel (Indonesia's traditional numbers lottery), and slot games.

Data Controller

2.1 she888 is the Data Controller for all Personal Data processed in connection with the operation of https://she888.cam and the delivery of the Services described herein.

2.2 As Data Controller, she888 is responsible for ensuring that Personal Data is collected, stored, and processed in accordance with applicable data protection principles, including purpose limitation, data minimization, accuracy, storage limitation, integrity, and confidentiality.

2.3 If you have questions or concerns regarding how she888 handles your Personal Data, you may contact our Data Protection team at [email protected] with the subject line "Data Protection Inquiry."

Data We Collect

3.1 she888 collects the following categories of Personal Data from Users:

3.2 she888 does not intentionally collect Sensitive Personal Data (such as racial or ethnic origin, political opinions, religious beliefs, or health information) unless specifically required for responsible gaming compliance (e.g., self-exclusion requests).

How We Collect Data

4.1 she888 collects Personal Data through the following means:

• Directly from you: When you register an Account, complete KYC verification, make deposits or withdrawals, claim bonuses, contact customer support, or respond to surveys and promotions.
• Automatically: When you access and interact with the she888 platform, our servers and analytics systems automatically record Technical Data and Behavioral Data associated with your session.
• From Third-Party Processors: We may receive identity verification results from KYC service providers and fraud risk scores from compliance partners in connection with processing your transactions and account status.
• From Payment Providers: When you process a deposit or withdrawal via Indonesian banking channels (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) or e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja), the relevant provider may share transaction confirmation data with she888.

Legal Basis for Processing

5.1 she888 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual Necessity: Processing is required to create and manage your Account, process deposits and withdrawals, deliver betting and gaming Services, and handle customer support requests. Without this processing, we cannot provide the Services.
• Legal Obligation: Processing is required to comply with applicable anti-money laundering (AML) regulations, KYC requirements, fraud prevention obligations, and other legal duties applicable to internationally licensed gaming operators.
• Legitimate Interests: Processing is necessary to pursue she888's legitimate interests, including detecting and preventing fraud and bonus abuse, improving platform performance and security, analyzing aggregate behavioral data to improve Services, and marketing our Services to existing registered Users (subject to opt-out rights).
• Consent: Where no other legal basis applies, we will request your explicit consent before processing your data for optional purposes such as marketing communications from third-party partners. You may withdraw consent at any time without affecting lawfulness of prior processing.

How We Use Your Data

6.1 she888 uses collected Personal Data for the following purposes:

• Creating, managing, and maintaining your she888 Account, including verifying your identity and age (21+ requirement).
• Processing deposits and withdrawals through your selected Indonesian payment method, and reconciling your Account balance.
• Delivering the she888 Services, including sports betting on BRI Liga 1, EPL, Champions League, and other markets; live casino games; togel lottery; and slot titles.
• Communicating with you about Account activity, transaction confirmations, promotional offers (where opted in), security alerts, and policy updates.
• Conducting KYC verification and ongoing monitoring to meet our AML and fraud prevention obligations.
• Monitoring for responsible gaming indicators and enforcing self-imposed limits, cool-off periods, and self-exclusion requests.
• Improving the she888 platform through analysis of aggregated behavioral and technical data — no individual profiling is performed for this purpose.
• Resolving disputes, investigating complaints, and enforcing our Terms & Conditions.
• Complying with legal and regulatory obligations, including responding to lawful requests from competent authorities.

6.2 she888 will not use your Personal Data for purposes that are incompatible with those stated above without first obtaining your consent or establishing a separate legal basis for the new processing activity.

Data Sharing & Disclosure

7.1 she888 does not sell your Personal Data to any third party. We may, however, share your data with the following categories of recipients where necessary to deliver our Services or meet legal obligations:

• Payment Processors: Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon) and e-wallet providers (OVO, DANA, GoPay, ShopeePay, LinkAja) receive the minimum financial data necessary to process your transactions securely.
• KYC and Identity Verification Providers: Third-party verification platforms receive copies of identity documents and selfie data solely for the purpose of confirming your identity in accordance with AML requirements.
• Fraud Prevention and Risk Management Partners: Specialist compliance vendors may receive Technical Data and Behavioral Data to generate fraud risk assessments and flag suspicious activity.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, and Microgaming receive session and wagering data necessary to operate their games and validate outcomes.
• IT Infrastructure Providers: Hosting, server management, and cybersecurity vendors who process data on our behalf under strict data processing agreements.
• Legal and Regulatory Authorities: she888 may disclose Personal Data to law enforcement agencies, financial intelligence units, or other governmental bodies when required to do so by applicable law or a valid legal order.

7.2 All Third-Party Processors engaged by she888 are bound by contractual data processing agreements that require them to process Personal Data only on she888's documented instructions and to implement appropriate technical and organizational security measures.

7.3 In the event that she888 undergoes a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity, provided that entity agrees to be bound by this Privacy Policy or an equivalent standard of data protection.

Cookies & Tracking Technologies

8.1 she888 uses cookies and similar tracking technologies to operate the platform, personalize your experience, and analyze site performance. The following cookie categories are in use:

8.2 Strictly necessary cookies are set automatically and cannot be disabled, as they are essential to platform functionality. All other cookie categories may be managed through your browser settings. Please note that disabling functional or analytics cookies may affect the quality of your she888 experience.

8.3 she888 does not use advertising or retargeting cookies that track your behavior across unrelated third-party websites.

Data Retention

9.1 she888 retains Personal Data for as long as is necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. The following general retention periods apply:

• Active Account Data: Retained for the full duration of the Account relationship and for a minimum of five years following Account closure, in compliance with AML record-keeping obligations.
• KYC and Identity Documents: Retained for a minimum of five years from the date of verification or the date of Account closure, whichever is later.
• Financial Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Customer Support Communications: Retained for three years from the date of each interaction.
• Technical and Analytics Data: Retained in aggregated or pseudonymized form for up to 24 months; raw session logs are purged after 90 days.

9.2 Where Personal Data is no longer required for any of the above purposes, she888 will securely delete or anonymize it in accordance with our internal data disposal procedures.

International Data Transfers

10.1 she888 operates globally, and certain Third-Party Processors engaged by us may be located in jurisdictions outside of Indonesia. When we transfer Personal Data to processors in other countries, we take the following steps to ensure an equivalent level of data protection:

• Entering into binding data processing agreements with all Third-Party Processors that incorporate internationally recognized data transfer safeguards.
• Engaging only processors located in jurisdictions that maintain adequate data protection frameworks or that have agreed to equivalent contractual protections.
• Applying technical security controls — including end-to-end encryption and access restrictions — to all data transferred across borders.

10.2 By using the she888 platform, you acknowledge and consent to the transfer of your Personal Data to our processors in other countries, subject to the protections described above.

Your Rights

11.1 As a User of she888, you hold the following rights in relation to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request."

11.2 she888 will respond to all verified data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, and we will notify you of any extension within the initial 30-day window.

11.3 Please note that certain rights may be limited where processing is required to fulfil a legal obligation (such as AML record-keeping) or where granting the request would adversely affect the rights of other individuals.

Children's Privacy

12.1 The she888 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21.

12.2 If she888 discovers that Personal Data has been collected from a User who is under 21 years of age, we will immediately close the Account, void any associated transactions, and delete the relevant data without retention, except where otherwise required by law.

12.3 If you have reason to believe that a minor has registered on the she888 platform, please contact us immediately at [email protected] so that we can take prompt remedial action.

Data Security

13.1 she888 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the she888 platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Data Encryption at Rest: Sensitive Personal Data and financial records stored on she888 servers are encrypted using AES-256 encryption or an equivalent standard.
• Access Controls: Access to Personal Data is restricted on a strict need-to-know basis. All she888 staff with access to Personal Data are subject to confidentiality obligations and regular security training.
• Intrusion Detection and Monitoring: she888 employs real-time network monitoring, intrusion detection systems, and automated anomaly alerts to identify and respond to potential security incidents promptly.
• Penetration Testing: The she888 platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed data breach that poses a risk to Users, she888 will notify affected individuals and relevant authorities within the timeframe required by applicable law.

13.2 While she888 takes all reasonable precautions, no online platform can guarantee absolute security. Users are encouraged to choose strong, unique passwords, enable two-factor authentication where available, and notify us immediately of any suspected unauthorized Account access.

Third-Party Services

14.1 The she888 platform incorporates third-party game content and services from providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These providers operate their own platforms and may collect certain session and wagering data directly as part of delivering their games. she888 recommends reviewing the privacy documentation of these providers independently.

14.2 The she888 website may contain links to our own internal pages. This Privacy Policy applies only to the she888 platform. she888 is not responsible for the privacy practices of any unrelated third-party websites that Users may navigate to independently.

14.3 Payment providers (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and others) operate under their own privacy policies and data protection frameworks. she888 is not responsible for how these providers handle your data beyond the scope of the transaction confirmation data they share with us.

Policy Amendments

15.1 she888 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality.

15.2 Material changes to this Policy will be communicated to registered Users via email notification or a prominent on-platform announcement at least 7 days before the changes take effect. The updated Policy will display a revised "Effective Date" at the top of this page.

15.3 Continued use of the she888 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with any amendment, you may request Account closure by contacting our support team.

15.4 The most current version of this Privacy Policy is always available at https://she888.cam/privacy-policy. We encourage Users to review it periodically.

Contact Us

16.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by she888, please contact us through the following channels:

• Data Protection Inquiries: [email protected] — subject line: "Data Protection Inquiry"
• Data Rights Requests: [email protected] — subject line: "Data Rights Request"
• Live Chat: Available 24 hours a day, 7 days a week via the she888 platform, including Indonesian-speaking support agents.

16.2 We aim to acknowledge all privacy-related email inquiries within 2 business days and to resolve them fully within 30 calendar days of receipt, in accordance with Section 11.2 of this Policy.

16.3 For formal legal correspondence related to data protection matters, please direct your communication to [email protected] and clearly mark it as "Legal — Data Protection." she888 will acknowledge formal legal notices within 5 business days.