Need Help Right Now?
If gambling is negatively affecting your life, your relationships, or your finances, please reach out to our support team immediately at [email protected] or use the Live Chat available 24/7. You can request a self-exclusion or deposit limit instantly — no waiting period required.
Our Commitment to Safe Play
she888 is an online betting platform that takes responsible gaming seriously — not as a regulatory checkbox, but as a core part of who we are. From the moment you create an Account to every session you spend on our platform, we actively monitor for signs of distress and maintain a suite of practical tools that put you in the driver's seat.
Gambling on she888 — whether you are wagering on BRI Liga 1, playing live casino tables from Evolution Gaming, purchasing togel (Indonesia's traditional numbers lottery) tickets, or spinning slots from Pragmatic Play — should always be a form of leisure funded by disposable income, not a means to generate income or escape personal problems. This page sets out the full range of responsible gaming resources available to every registered player.
We serve players across Indonesia, from Jakarta and Surabaya to Bali and Makassar. Our Indonesian-speaking support agents are available around the clock and are specifically trained to respond sensitively and without judgment to any player who reaches out about gambling-related concerns. You will never be penalized, shamed, or delayed for requesting a responsible gaming measure on she888.
Strict 21+ Age Requirement
The she888 platform is strictly intended for adults aged 21 years and older. This is a firm, non-negotiable requirement — not a guideline. We enforce this standard through mandatory KYC (Know Your Customer) identity verification for every registered account, requiring submission of a valid Indonesian KTP (national identity card) or an equivalent government-issued document before any deposit or withdrawal can be processed.
If our systems detect or suspect that an Account is held by a person under the age of 21, she888 will take the following immediate steps:
- Suspend the Account pending investigation without prior notice.
- Void all bets, wagers, and game sessions associated with the Account.
- Retain any deposited funds pending verification of the account holder's identity, in accordance with our Terms & Conditions and applicable regulations.
- Permanently close the Account upon confirmation of underage use.
We also strongly encourage parents and guardians in Indonesia to use household-level parental control software to prevent minors from accessing online gambling services. Responsibility for preventing underage access extends to the entire household, not only the platform operator.
How to Activate a Responsible Gaming Tool
Activating any responsible gaming measure on she888 is straightforward and takes only a few minutes. Follow the steps below:
1
Contact Support
Open the Live Chat window on the she888 platform, or send an email to [email protected] with the subject line "Responsible Gaming Request." Our Indonesian-speaking agents are available 24/7, including on Indonesian public holidays.
2
Verify Your Identity
Our agent will confirm your Account identity using standard security verification. This step protects you by ensuring no third party can activate or modify responsible gaming settings on your behalf without your knowledge.
3
Specify Your Request
Tell the agent which tool you want to activate — deposit limit, loss limit, session time limit, reality check, cool-off period, or self-exclusion — and specify the desired parameters (amounts, durations). The agent will apply the measure immediately.
4
Receive Confirmation
You will receive an email confirmation once the measure is active on your Account. For self-exclusion requests, a formal confirmation document will be sent to your registered email address within 1 business hour.
5
Review Anytime
You may review your current active responsible gaming measures at any time by contacting support. Decreasing any limit or extending a restriction takes immediate effect. Requests to increase a limit or shorten a restriction are subject to the mandatory 7-day review pe
riod before they become active.
Recognizing Problem Gambling
Problem gambling can develop gradually and is not always easy to identify in oneself. she888 encourages every player to periodically reflect on their gambling behavior. The following warning signs may indicate that gambling has moved beyond healthy entertainment and may be causing harm:
Spending more money on gambling than you originally intended or can afford to lose.
Gambling to recover losses from a previous session ("chasing losses").
Feeling restless, irritable, or anxious when you are not gambling or when you try to stop.
Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity.
Lying to family members, friends, or employers about the amount of time or money spent gambling.
Neglecting work, study, family responsibilities, or personal health because of gambling.
Using gambling as a way to escape stress, depression, loneliness, or personal problems.
Repeatedly attempting to cut back or stop gambling without success.
Important: Recognizing one or more of these signs does not mean you have a serious problem — but it is a signal worth taking seriously. Reaching out to she888 support or a professional counseling service at this stage can prevent a manageable concern from becoming a significant one.
Quick Self-Assessment
Read through the following questions and answer honestly. If you find yourself answering "yes" to three or more, we strongly encourage you to use one of she888's responsible gaming tools or to speak with a professional support service.
1
Have you ever gambled with money that was set aside for essential expenses such as rent, food, or utility bills?
2
Have you ever placed larger bets than planned in an attempt to win back money you had previously lost?
3
Have you ever felt the need to be secretive about how much time or money you spend on gambling?
4
Has gambling ever caused significant arguments or tension in your personal relationships?
5
Have you ever felt that you could not stop gambling even when you consciously wanted to?
6
Do you find yourself thinking about gambling frequently throughout the day, even when engaged in other activities?
7
Have you ever borrowed money from family, friends, or financial institutions specifically to fund gambling?
8
Have you experienced feelings of guilt, shame, or regret after a gambling session?
This self-assessment is for informational purposes only and does not constitute a clinical diagnosis. If you are concerned about your gambling behavior, please contact a qualified professional counseling service.
Get Help & Support
Whether you need to activate a responsible gaming tool, have an urgent concern, or simply want to talk to someone, she888's support channels are always open. Seeking help is a sign of strength, not weakness.
Live Chat — 24/7
Connect instantly with a she888 support agent via Live Chat. Indonesian-speaking agents are available at all hours, including during Idul Fitri, Ramadhan, and other Indonesian public holidays.
Email Support
Send your responsible gaming request or concern to [email protected] with the subject "Responsible Gaming Request." We acknowledge all emails within 2 hours (WIB, UTC+7).
Professional Counseling
For clinical support beyond what she888 can provide, we encourage players to seek assistance from qualified mental health or addiction counseling professionals in their region of Indonesia.
she888's Responsible Gaming Pledge
she888 pledges to maintain transparent, accessible, and effective responsible gaming tools for every player on our platform. We will never market our Services to vulnerable individuals, and we will always prioritize player welfare over revenue. Our platform operates with SSL encryption, provably fair game certification, and internationally recognized responsible gaming standards. Every Indonesian player who chooses she888 deserves a safe, fair, and enjoyable experience — and we hold ourselves accountable to that standard every single day.